Subject: Tech Support Candidate - Ramesh Kumar sondhiya Rambahor
From: Ramesh Kumar sondhiya Rambahor <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 24 Sep 2021 01:01:21 -0400

Tech Support
Test

Name

Ramesh
Kumar sondhiya Rambahor

E-mail

[email-masked]

Phone Number

(+91) 8851276775

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Noida sector 49

Which best describes your Technical
Support capabilities

I've worked in Level 2 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

Networking - basic
Hardware - Basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Subros limited

Assistant engineer

26/09/2021

16800

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Yes

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Yes

What according to you makes you a
good candidate for customer service or technical support job?

Yes

On a scale of 1 - 5 please rate your
fluency in spoken English

3