Subject: Tech Support Candidate - Punit Yadav
From: Punit Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 23 Sep 2021 09:24:52 -0400

Tech Support
Test

Name

Punit
Yadav

E-mail

[email-masked]

Phone Number

(83838) 52396

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

GHAZIABAD

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Networking -
basic
Hardware - Basic
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

First we have to try another website on search

Or check the internet connectivity and check whether the website is down or not
try to open in different browsers

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1. Turn in
the speaker

2.turn on buletooth in mobile

3.serch the device name and pair with the speaker

And spekers will be connected

What according to you makes you a
good candidate for customer service or technical support job?

I decided to go into technical support because I’ve been
fascinated by technology all my life, and I also love working with people. I
want to use my technical know-how to directly solve issues customers are having.
I want to be the person that makes life easier and more enjoyable for folks
who’ve run into a problem

On a scale of 1 - 5 please rate your
fluency in spoken English

4