Subject: Arabic Language Test - Mohmed Bashir khalifa Mohamed
From: Mohmed Bashir khalifa Mohamed <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 22 Sep 2021 18:18:01 -0400

Foreign Language
Screening Test

Name

Mohmed
Bashir khalifa Mohamed    /  (0091) 9571149271
/ [email-masked]

Whats your first language

Arabic

Based on your understanding of
situation 1 above, assuming you are the customer service representative, please
draft a response to customer's email. Please make sure that your email is
grammatically correct and properly formatted.

Hello dear
customer

We are apologies for late delivery

We would like to inform that order has been out for delivery  and our courier
team try to reach you by your address show in our system is wrong please try to
send us the correct address so we can send you the order to your address.

Please update us with correct address so we can reach you at soon posable

Baby shop team.

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Hello our
dear customer

We are sorry to hear that case

We have noticed your complain for damage order

which  you have received

Please share with us some prove for the items so we can change you with good
condition items.

We are looking forward to hear form you

Thank you

Homebox team.