Subject: Tech Support Candidate - Vinay saxena
From: Vinay saxena <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 22 Sep 2021 13:57:53 -0400

| | Tech Support Test

Name | Vinay saxena
E-mail | [email-masked]
Phone Number | (91) 8708137216
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | faridabad
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | n/a | n/a | na | na
Previous Employer 1 | n/a | n/a | na | na
Previous Employer 2 | n/a | n/a | n/a | na

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First ,I have to read the error what is the error coming on browser according to that I will take action
Please list the steps to connect a Bluetooth speaker to your mobile phone. | 1 by pressing the connect button in bluetooth speaker for 5 sec and then check in phone's bluetooh available device and then pair the required device if it showing is blue tooth device
What according to you makes you a good candidate for customer service or technical support job? | my assisting skills
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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