Subject: Tech Support Candidate - Amit Parmar
From: Amit Parmar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 22 Sep 2021 12:37:19 -0400

Tech Support
Test

Name

Amit
Parmar

E-mail

[email-masked]

Phone Number

(+91) 8219042960

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Sector 48 , noida

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Hardware - Basic
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1. Make sure Network Connection working
properly.

2.Check all related cables and connections.

3. Website and browser system check.

4. Clear Browser cache.

5. Restart the router.

6. Coordinate with the network service provider.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1. First of
all power on Bluetooth of both the devices.

2. Then go to Bluetooth settings on your mobile then

look for the available device.

3.  if the name of bluetooth speaker is available then

click on it otherwise press scan to select Bluetooth

device.

4.  After, this the pairing will start and device is ready

to use.

What according to you makes you a good candidate
for customer service or technical support job?

Being an
engineer, I am very much familiar with the technology along with the good
communication skill. I have good analytical thinking and can provide real time
solutions. I always get ready to learn new things.

On a scale of 1 - 5
please rate your fluency in spoken English

4