Subject: Tech Support Candidate - Sweety choubey
From: Sweety choubey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 22 Sep 2021 06:03:43 -0400

| | Tech Support Test

Name | Sweety choubey
E-mail | [email-masked]
Phone Number | (70427) 70156
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Linux
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Tech Mahindra | Customers care representative | 1year |
Previous Employer 1 | Ocrolus pvt east | Database verification department | Currtyly working on 2 year |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Open a crown on system firstly typing the key in url after that if your key is right show the answer on display otherwise u enter wrong key results is show on display this side can't be riched
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly open the bluetooth on both system after that check availability on device if u want to connect speaker and other device than u click a device name when u connect on your phone than paring few sec after that your device connected sucessful.
What according to you makes you a good candidate for customer service or technical support job? | Basically customer service directly to connect a customer prblems and query but technical support is works a back office tym iths resovle a network problem, device prblm etc
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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