Subject: Tech Support Candidate - Ashwin Verma
From: Ashwin Verma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 21 Sep 2021 11:56:07 -0400

| | Tech Support Test

Name | Ashwin Verma
E-mail | [email-masked]
Phone Number | (91) 9752043256
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Indore, India, currently in gurgaon
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Networking - advance
Hardware - Basic
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Nuance | Senior post | Immediately | 19
Previous Employer 1 | People strong | Helpdesk | Immediately | 18
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Really, I would like to assist you
May I know what error is showing on your device.
Yes there is an error, they right format is like, u need to write http:// on Google chrome because it does not support in any other browser.
Then it will do support and get allowed you to access the desired site.
Thanks for you to touch us in any such issue i will feel happy to sort out the issue.
Pls contact in any query on ##
Can also do mail us at [email-masked]
Thanks in help you.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Both blutooth should on
Search in mobile to do connect, paired that version device bluetooth which need to have connected.
Should present within the range.

What according to you makes you a good candidate for customer service or technical support job? | As per your requirements, I have MCA as well fluent English with deel various experience in MNCs. I always took excellent certificates in all companies. So I have extraordinary qualities which bring us in front to all in something in a different manner. I have full confidence that I can do all work in responsive manner.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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