Subject: Tech Support Candidate - Arshad khan Arshad
From: Arshad khan Arshad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 21 Sep 2021 09:19:21 -0400

Tech Support
Test

Name

Arshad khan
Arshad

E-mail

[email-masked]

Phone Number

(474001) 8269201568

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Gwalior

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Hardware - Basic
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Dream India High school

Counsellor

15
april

16k

Previous Employer 1

NA

Previous
Employer 2

Na

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

NA

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Switch on
the bluetooth device

Open bluetooth of phone

Click for scan device in phone

Search the respected name

Then click on connect

Assure device is connected to your phone.

What according to
you makes you a good candidate for customer service or technical support
job?

There are various qualities which are mandatory in customer
service but some of them are mentioned below which I think I have those

1. Patience

2. Dedication towards work

3. Concentration during conversation

4. Helping nature

5. Soft spoken

6. Smiling face

7. Fluent English and Hindi

8.  Many more

On a scale of 1 - 5 please rate your fluency in
spoken English

4