Subject: Tech Support Candidate - Kamendra Bharadwaj
From: Kamendra Bharadwaj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 21 Sep 2021 07:10:05 -0400

| | Tech Support Test

Name | Kamendra Bharadwaj
E-mail | [email-masked]
Phone Number | (91) 7248189201
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Step 1- first i will check the error which is occurred
Step 2 - i will check my internet connection
Step 3- i will check the ping using ping command in CMD
Step 4- i will check some other website on the same browser

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step 1- I will open the Bluetooth of both the devices
Step 2- the  i will search for available devices from my phone
Step 3- then i will connect the speaker with the phone

What according to you makes you a good candidate for customer service or technical support job? | i am a good learner and i have basic knowledge of computer and networking. and if u will give me this opportunity then i will work hard for the betterment of the company
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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