Subject: Tech Support Candidate - mayank sharma
From: mayank sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 21 Sep 2021 06:44:00 -0400

Tech Support
Test

Name

mayank
sharma

E-mail

[email-masked]

Phone Number

(91) 8171111392

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

mayur vihar delhi

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Linux
Networking - basic
Hardware - Basic
Hardware -
Advanced
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

first of all, I will open that website into
another web browser like firefox, if it is still not responding then I will
clear the cache files, and if it is still not responding I will use a proxy VPN
to load the website.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

slide
down the screen of the phone and select the available Bluetooth speaker and
click on connect, and make sure during this process your phone and speaker both
has Bluetooth  activated

What according to you makes you a
good candidate for customer service or technical support job?

I am a tech-savvy person I feel pretty comfortable with
interacting with new people and technical things. I am having good interpersonal
skills that make my best selection for this profile.

On a scale of 1 - 5
please rate your fluency in spoken English

5