Subject: Tech Support Candidate - Abhishek Mishra
From: Abhishek Mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 21 Sep 2021 06:43:30 -0400

| | Tech Support Test

Name | Abhishek Mishra
E-mail | [email-masked]
Phone Number | (201309) 8860283673
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Programming

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | N/A | | |
Previous Employer 1 | N/A | | |
Previous Employer 2 | N/A | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1- Restart device
2-make sure the internet connection works
3- check if the website is down for every body or just me

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1-Swipe down from the top of the screen
2- Tap bluetooth on
3- Pair a bluetooth accessory
4- when your phone and the bluetooth device are connected,the device shows as connected

What according to you makes you a good candidate for customer service or technical support job? | The work of a technical support job is to maintain the monitor the computer and the networks of an organisation something it's also includes extending the same help to its customers.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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