Subject: Tech Support Candidate - Osama Jawed
From: Osama Jawed <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 21 Sep 2021 06:20:49 -0400

Tech Support
Test

Name

Osama
Jawed

E-mail

[email-masked]

Phone Number

(+91) 9990525443

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Zakir nagar okhla

Which best describes your Technical Support capabilities

I've worked in Level 2 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Joinyouruniveraity

Marketing executive

Saturday

26000

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Firstly I’ll checked Internet connection and
then I’ll checked lan card

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

First of
all start the speaker then I’ll open my phone Bluetooth connection and connect
to speaker device

What according to you makes you a
good candidate for customer service or technical support job?

I can get help support to software related issue I can take
remotely to resolve problems of customer

On a scale of 1 - 5
please rate your fluency in spoken English

4