Subject: Tech Support Candidate - Pradeep Kumar
From: Pradeep Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 21 Sep 2021 04:47:45 -0400

Tech Support
Test

Name

Pradeep
Kumar

E-mail

[email-masked]

Phone Number

(0651) 7979831187

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Ranchi

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Networking -
basic
Speakers & Audio

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

On the very first step I will first try to reload
the page once or twice , 2 step. I will check wether my internet connection is
proper or not . 3 step,  I will check data balance is available or
not.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1. Turn on the Bluetooth speaker.

2. Turn on Bluetooth of mobile phone.

3. Search for available devices.

4. Click on Bluetooth speaker name and connect with mobile phone.

What
according to you makes you a good candidate for customer service or technical
support job?

According to me a good candidate for customer
service or technical is candidate who has very good knowledge of computer
handling, should be patience to handle different types of customers, should be a
very good listener and should have a very good communication
skills.

On a scale of 1 - 5 please rate your fluency in
spoken English

4