Subject: Fwd: Tech Support Candidate - SWATI KUMARI
From: HR Livesalesman <[email-masked]>
To: Pritish Nandi <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, Darpan Arora <[email-masked]>
Date: Sun, 19 Sep 2021 23:43:17 -0700 (MST)

Hi Pritish, 

Please check the candidate of EPOS 

    * Comm Skills Okay 
    * Fresher Done MCA 
    * Immediate Joiner 
    * Have fair Basic Tech Knowledge 

Regards, 
Darpan Arora 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Sep 18, 2021, at 8:36 PM, Ambika Mehta <[email-masked]> wrote: 

	

	
	
			Tech Support Test 
		Name 	SWATI KUMARI 
E-mail 	[email-masked] 
Phone Number 	(91) 9599693249 
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
Where do you currently live (area) 	Laxmi nagar 
Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	Networking - basic 
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	NA 			
Previous Employer 1 				
Previous Employer 2 				
In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1.Check the web address (URL) in the address bar 

2.If you can't see the webpage on any computer, check if you're connected to the Internet. If you are, the webpage might be down. 

3.If you are, try to open the same webpage on another computer connected to the same network. 
Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Step 1: Put the speaker in pairing mode. Switch on the speaker and long press the Bluetooth button on the device. ... 
Step 2: Switch on Bluetooth on mobile phone. Go to settings in your phone and select the Bluetooth settings option. ... 
Step 3: Wait for the phone to connect. 
What according to you makes you a good candidate for customer service or technical support job? 	I think my communication skills and my convincing skills. well I have worked as a associate so I know how to communicate with customer .well I was on top in my team 
On a scale of 1 - 5 please rate your fluency in spoken English 	4