Subject: Tech Support Candidate - Amit Singh
From: Amit Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 17 Sep 2021 05:05:08 -0400

| | Tech Support Test

Name | Amit Singh
E-mail | [email-masked]
Phone Number | (91) 8929432200
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Greater Noida
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Kito infocom pvt ltd | Sr. CCE | Feb | 50000
Previous Employer 2 | Volcy ventures | Sr TSE | Aug | 45000

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Check the Internet connection
Check the URL
Rest the browser
Uninstall and reinstall the browser
Try the website on different browser

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on the bluetooth speaker on phone and device.
Select the speaker name on the phone, and connect it.

What according to you makes you a good candidate for customer service or technical support job? | I give my best to resolve the customer issue as make the customer feel happy and make them trust the support team services and the company.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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