Subject: Tech Support Candidate - Jasmeet Singh
From: Jasmeet Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 17 Sep 2021 02:30:37 -0400

| | Tech Support Test

Name | Jasmeet Singh
E-mail | [email-masked]
Phone Number | (110032) 9910930579
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Shahdara Delhi -32
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | | NA
Previous Employer 1 | NA | | | NA
Previous Employer 2 | NA | | | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First I will trying to be refresh the portal
If then I will again show error then I restart the PC then open again in the browser

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First open a setting in mobile phone , then go to wireless column and go to Bluetooth name and connect immediately..

What according to you makes you a good candidate for customer service or technical support job?

.talk to customer in a polite voice..
. Get the customer work done as soon as possible..
.pick up the customer  call in a one ring..

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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