Subject: Tech Support Candidate - Abhishek Khatkar
From: Abhishek Khatkar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 16 Sep 2021 12:33:31 -0400

| | Tech Support Test

Name | Abhishek Khatkar
E-mail | [email-masked]
Phone Number | (+91) 7838703200
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Faridabad
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | INA construction Pvt. Ltd. | Support Engineer | 5-8-21 | 24500
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.See if the Problem Is on Your End or Theirs.
2.Browse a Cached Version of the Page.
3.Disable Add-Ons and Other Interfering Software.
4.Check Another Browser or Incognito Window.
5.Fix Your DNS.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Open Bluetooth in Settings
2.Then click on find devices or connect to new devices.
3. Select the speaker you want to pair.
4.then it will ask you to sync your contact and messages to speaker if you want to press yes or no.
5.Your device will be connected.

What according to you makes you a good candidate for customer service or technical support job? | I have direct experience in technical support in networking and I am customer focused ,and have patience and flexibility to handle customers.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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