Subject: Tech Support Candidate - Himanshu Kumar Shahi Himanshu
From: Himanshu Kumar Shahi Himanshu <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 14 Sep 2021 12:57:05 -0400

Tech Support
Test

Name

Himanshu
Kumar Shahi Himanshu

E-mail

[email-masked]

Phone Number

(122001) 8765003003

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Gurgaon

Which best describes your Technical Support capabilities

I've worked in Level 2 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Linux
Networking - basic
Hardware - Basic
Hardware -
Advanced
System administrator

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

2021

It engineer

32000

Previous Employer 1

2018

It engineer

28000

Previous Employer 2

2018

It engineer

22000

In your past experience you have
(select all that applies)

Used a case management
tool

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Desktop
support Engineer

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Settings
then Bluetooth device on

What according to you makes you a
good candidate for customer service or technical support job?

Satisfaction

On a scale of 1 - 5 please rate your
fluency in spoken English

1