Subject: Tech Support Candidate - Mudassir Nazar
From: Mudassir Nazar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 14 Sep 2021 02:56:35 -0400

| | Tech Support Test

Name | Mudassir Nazar
E-mail | [email-masked]
Phone Number | (+91) 9971444348
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Shaheen Bagh
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1, Confirm the internet is working or not.

2, Confirm the Website is correct or not.

3, Then find out what problem is.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1, Turn on the Bluetooth speaker.
2, Turn on the Bluetooth in mobile.
3, Search  for the available device.
4, Click on the pair option.
5, Connect the Bluetooth speaker.

What according to you makes you a good candidate for customer service or technical support job? | I have almost ten years of experience in medical tourism managing all aspects of medical tourism. Customer satisfaction is always my purpose. If you are able to delight the customer and navigate the complexities, you gain insight which are invaluable in making customers satisfied.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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