Subject: Tech Support Candidate - Swalih Mohamed
From: Swalih Mohamed <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 13 Sep 2021 12:29:09 -0400

| | Tech Support Test

Name | Swalih Mohamed
E-mail | [email-masked]
Phone Number | (676311) 8943792160
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Kerala Calicut
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Wafy Buisness Consulting LLC Dubai | Arabic Interpreter | Currently | 55 k
Previous Employer 1 | Darul Quran Islamic Institution | Language Teacher | 2019 | 30 k
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First I will check out my data availability, after that I will check it out my data cables to the system is it ready or not,if the systems problems I will find out  what the errors are going after I will trouble shoot the errors as soon as possible

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Go to settings
Tap the Bluetooth option
Turn on Bluetooth
A list of available device will  appear

What according to you makes you a good candidate for customer service or technical support job? | . I am creative person who Interested to work in more innovative spaces, I am always looking into new opportunities, owing to this I can notch up different kinds of experiences and it will help to boost our career. It will open up new doors of changes and improvement in professional career
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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