Subject: Tech Support Candidate - Pawan Nabiyal
From: Pawan Nabiyal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 13 Sep 2021 06:58:00 -0400

| | Tech Support Test

Name | Pawan Nabiyal
E-mail | [email-masked]
Phone Number | (+91) 7983431802
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Rudrapur, Uttarakhand
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Leotronic Scales Pvt LTD | Computer Operator/Report Analyst | 31-3-2020 | 14000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Try clearing history and clear cache and then restart the app and if problem still persists than restarting then system or using any other browser would be suffice.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First activate Bluetooth of the phone and make sure Bluetooth speakers are active as well to be searched by phone's Bluetooth and once phone Bluetooth discovers the speakers it will show in the speakers name or device name and click to pair and device will be paired after that.
What according to you makes you a good candidate for customer service or technical support job? | I am a great listener and without the ability of listening to customer's query one cannot solve it and quick learner and always thriving to better my skill set.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |