Subject: FW: Tech Support Candidate - MD LUQMAN
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>, Darpan Arora <[email-masked]>
Date: Mon, 13 Sep 2021 09:30:28 +0000

Have my doubts but check

From: MD LUQMAN <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Saturday, 11 September 2021 at 7:52 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - MD LUQMAN

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    MD LUQMAN
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 9654398789
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Delhi NCR
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        SNVA VENTURS PRIVATE LIMITED    Arabic Blog Writer      Friday and Saturday     25000
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  When I see an error while opening any website, in this situation:
I would, at first, go to "Setting"
And then 'App management"
After this, I would select the NDTV app and go to "storage"
Finalizing this process, I will clear "Cache" and reopen the NDTV app.

If I am trying to access NDTV on a browser then I will follow these steps:

I will open that browser and will tap on Three Button on the Right Side of the Browser and Next, I will click on the"History"from the list and then click on "Clear Browsing Data and History".
Moving further, I will clear all "cookies and site data".
Finally, I will now visit again the website. It will make the website accessible by following above mentioned steps.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      It is quite a simple and easy for anyone to connect a Blutooth speaker to a mobile phone. All you need is to follow the below mentioned steps.

Steps to connect a Blutooth Speaker to a mobile Phone:

First and foremost, Switch your Blutooth speaker on
Next, go to "Setting" on your Phone
Hit on the "Connection" and you will see "Blutooth" option and turn it on
Next, search the devices and pair the newly searched device, or click on the paired devices
Lastly, Click on "Pair" and finalize the process of connecting a Blutooth Speaker to a Mobile Phone.
What according to you makes you a good candidate for customer service or technical support job? Because I am:

Polite and Well-mannered
Treat Customer with Patience
Good and Fluent in English/Arabic Speaking
Self-controlled and Stable
On a scale of 1 - 5 please rate your fluency in spoken English  5