Subject: Re: Tech Support Candidate - Abdur Raheem
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 13 Sep 2021 02:29:23 -0700 (MST)

Out of network 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Sep 13, 2021, at 2:41 PM, Deeksha Dadu <[email-masked]> wrote: 

Check for tech first, if not ok, check for English/arabic 

From: Abdur Raheem < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Monday, 13 September 2021 at 7:25 AM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Abdur Raheem 

	

	
	
			Tech Support Test 
		
	Name 	Abdur Raheem 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 8383078991 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Abul Fazal enclave Okhla New Delhi 
	Which best describes your Technical Support capabilities 	I don't have experience or skills for Technical Support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	Arabic expert 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Max healthcare 	Arabic to English translator and interpreter plus patient care executive 	Currently working 	19k 
Previous Employer 1 	NA 			
Previous Employer 2 	NA 			
	In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	I'll follow few steps. 
1.Restart My Device. 
Many basic problems can be solved simply by restarting your device. This clears caches, and forces the device to re-load the program or web page you may be having issue with, rather than use something that may be partially wrong. 
2.I will Make Sure the Internet Connection Works. 
3. 
I will Check if the Website is Down 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1.Swipe down from the top of the screen. 
2.Touch and hold Bluetooth . 
3.Tap Pair new device. If you don't find Pair new device, check under "Available devices" or tap More. Refresh. 
4.Tap the name of the Bluetooth device you want to pair with your device. 
5.Follow any on-screen instructions. 
	What according to you makes you a good candidate for customer service or technical support job? 	I am a highly motivated, result-oriented individual, willing to go an extra mile to reach goals and learn along the way. For example, my last job involved meeting specific targets on a daily basis, which I managed and sometimes surpassed while gaining better and effective means of improving the achievement of those goals. I'm confident that if given this opportunity, I will thrive and deliver quality work within stipulated deadlines. I look forward to contributing my skills and experiences to your organization if given the opportunity. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5