Subject: Fwd: Tech Support Candidate - Satyam Tiwari
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Cc: Darpan Arora <[email-masked]>
Date: Mon, 13 Sep 2021 01:48:46 -0700 (MST)

Hi Deeksha, 

PFA the feedback of the candidate: 

    * Good Comm Skills 
    * Exp of 2.6 Yrs with Teleperformance, Worked in Technical Domestic 
    * Ready to relocate 
    * Comfortable for Shifts 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Sep 13, 2021, at 2:09 PM, Ambika Mehta <[email-masked]> wrote: 

	

	
	
			Tech Support Test 
		Name 	Satyam Tiwari 
E-mail 	[email-masked] 
Phone Number 	(91) 9660191274 
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I live walking distance to office 
Where do you currently live (area) 	Jaipur 
Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
MacOS 
Linux 
Networking - basic 
Networking - advance 
Hardware - Basic 
Hardware - Advanced 
Speakers & Audio 
VoIP 
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 				
Previous Employer 1 	Teleperformance 	C.c e 	14/9/2016 	10000 
Previous Employer 2 	Abikatoppvtltd 	C.c.e 	24/10/2019 	21000 
In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Press the Windows key + X on your keyboard or right-click on the Start button and select Command Prompt (Admin). 
Select Yes to allow your device to make changes. ... 
Type in sfc /scannow and press Enter to run the System File Checker. 
Once the scan is finished, reboot your PC. 
Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Turn on my device bluetooth symbol 
Trun on speaker bluetooth buttom . 
Click on find device in bluetooth searching option. 
Pair with speaker . 
Connected . 
What according to you makes you a good candidate for customer service or technical support job? 	Customer's satisfaction . 
Remarkable feedback by customers. 
Proving healthy information . 
Having kindness 
On a scale of 1 - 5 please rate your fluency in spoken English 	4