Subject: Tech Support Candidate - Dolly Singh
From: Dolly Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 13 Sep 2021 04:48:19 -0400

Tech Support
Test

Name

Dolly
Singh

E-mail

[email-masked]

Phone Number

(91) 7999879240

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Indore

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS - Advanced
MS
Windows - Basic
Sap abap

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Infosys

Systems Engineer

31st November

26500

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Interacted with International
customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

Will check once by opening
the website in some other browsers if the website is working fine .Will clear
cache . Will check the connection .

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Open
bluetooth icon on phone ,

Switch on the bluetooth speaker,

Under pair device option in mobile choose speaker device name and connect it to
the mobile.

What according to you makes you a good candidate
for customer service or technical support job?

My quick
learning ability and my working experience.

On a scale of 1 - 5
please rate your fluency in spoken English

5