Subject: Tech Support Candidate - Satyam Tiwari
From: Satyam Tiwari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 13 Sep 2021 04:39:39 -0400

Tech Support
Test

Name

Satyam
Tiwari

E-mail

[email-masked]

Phone Number

(91) 9660191274

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I live walking distance to office

Where
do you currently live (area)

Jaipur

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS - Advanced
MS
Windows - Basic
MacOS
Linux
Networking - basic
Networking -
advance
Hardware - Basic
Hardware - Advanced
Speakers &
Audio
VoIP

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Teleperformance

C.c e

14/9/2016

10000

Previous Employer 2

Abikatoppvtltd

C.c.e

24/10/2019

21000

In your past
experience you have (select all that applies)

Interacted
with Domestic customers on Phone
Interacted with International customers on
Phone

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Press the
Windows key + X on your keyboard or right-click on the Start button and select
Command Prompt (Admin).

Select Yes to allow your device to make changes. ...

Type in sfc /scannow and press Enter to run the System File Checker.

Once the scan is finished, reboot your PC.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Turn on my
device bluetooth symbol

Trun on speaker bluetooth buttom .

Click on find device in bluetooth searching option.

Pair with speaker .

Connected .

What according to you makes you a good candidate
for customer service or technical support job?

Customer's satisfaction .

Remarkable feedback by customers.

Proving healthy information .

Having kindness

On a scale of 1 - 5 please rate your
fluency in spoken English

4