Subject: Fwd: Tech Support Candidate - Abhijeet Uniyal
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Cc: Darpan Arora <[email-masked]>
Date: Mon, 13 Sep 2021 01:33:51 -0700 (MST)

Hi Deeksha, 

PFA the feedback of the candidate: 

    * Good Comm Skills 
    * No Experience, although a fresher. 
    * Stay near Mayur Vihar 
    * Comfortable for Shifts 

Regards, 
Darpan Arora 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Sep 13, 2021, at 1:24 PM, Ambika Mehta <[email-masked]> wrote: 

	

	
	
			Tech Support Test 
		Name 	Abhijeet Uniyal 
E-mail 	[email-masked] 
Phone Number 	(995) 8843547 
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
Where do you currently live (area) 	Mayur Vihar 
Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	None 			
Previous Employer 1 				
Previous Employer 2 				
In your past experience you have (select all that applies) 	Did not interact with customers, supported internal employees 
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	If I am facing problem in opening a website, then I will check either the internet connection or the url which I had searched to go through it. 
Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1) Switch on the Bluetooth Speaker 
2) Turn on the mobile's Bluetooth 
3) Click on the option to "Visible to all nearby devices". 
4) If your phone's Bluetooth is able to connect with the devices with Bluetooth turned on, then it will show the name of a particular device connected with cellphone. 
5) You will get the name of your Bluetooth speaker in it. 
6) Connect and pair it with device. 
What according to you makes you a good candidate for customer service or technical support job? 	1) Good communication skills 
2) Good interpersonal skills 
3) Should have good knowledge about the product 
4) Ability to deal with angry customers in a polite and convenient manner 
5) He or she should have patience at workplace. 
On a scale of 1 - 5 please rate your fluency in spoken English 	4