Subject: Tech Support Candidate - Sanjay Mishra
From: Sanjay Mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 12 Sep 2021 23:51:30 -0400

Tech Support
Test

Name

Sanjay
Mishra

E-mail

[email-masked]

Phone Number

(91) 9654454357

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Ghaziabad

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Videojet Technologies India Pvt limited

Manager

08/03/21

55000

Previous Employer 1

Domino printech india pvt ltd

Assistant Engineer

25/09/21

35000

Previous Employer 2

Giesecke and Deverient

Engineer

24/11/2012

22000

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Used a case management
tool

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

NA

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Sparker On
in Bluetooth mode on

Setting in phone

Bluetooth  search

Connect

What according to you makes you a good candidate
for customer service or technical support job?

Customer
service

On a scale of 1 - 5 please rate your fluency in
spoken English

5