Subject: Tech Support Candidate - Abdur Raheem
From: Abdur Raheem <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 12 Sep 2021 21:55:35 -0400

Tech Support
Test

Name

Abdur
Raheem

E-mail

[email-masked]

Phone Number

(+91) 8383078991

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Abul Fazal enclave Okhla New
Delhi

Which best describes your Technical Support
capabilities

I don't have experience or skills for Technical
Support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

Arabic expert

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Max healthcare

Arabic to English translator
and interpreter plus patient care executive

Currently working

19k

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Interacted with International
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

I'll follow few steps.

1.Restart My Device.

Many basic problems can be solved simply by restarting your device. This clears
caches, and forces the device to re-load the program or web page you may be
having issue with, rather than use something that may be partially wrong.

2.I will Make Sure the Internet Connection Works.

3.

I will Check if the Website is Down

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1.Swipe
down from the top of the screen.

2.Touch and hold Bluetooth .

3.Tap Pair new device. If you don't find Pair new device, check under "Available
devices" or tap More. Refresh.

4.Tap the name of the Bluetooth device you want to pair with your device.

5.Follow any on-screen instructions.

What according to
you makes you a good candidate for customer service or technical support
job?

I am a highly motivated, result-oriented individual, willing
to go an extra mile to reach goals and learn along the way. For example, my last
job involved meeting specific targets on a daily basis, which I managed and
sometimes surpassed while gaining better and effective means of improving the
achievement of those goals. I'm confident that if given this opportunity, I will
thrive and deliver quality work within stipulated deadlines. I look forward to
contributing my skills and experiences to your organization if given the
opportunity.

On a scale of 1 - 5 please rate your fluency in
spoken English

5