Subject: Tech Support Candidate - Sumit Kumar
From: Sumit Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 12 Sep 2021 11:28:43 -0400

| | Tech Support Test

Name | Sumit Kumar
E-mail | [email-masked]
Phone Number | (91) 6397427403
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Noida -62
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Before refresh options click on and than next step following our browser again open .
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Before our Bluetooth open and than Mobiles settings open check as given name same of Bluetooth than click and connect other than speaker simply connected because speaker we use volume high way hearing .
What according to you makes you a good candidate for customer service or technical support job? | My point of view through we know that our time to time service provider than customer problem handle fast and than result better given
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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