Subject: Tech Support Candidate - Vikas singh chauhan
From: Vikas singh chauhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 12 Sep 2021 11:26:54 -0400

Tech Support
Test

Name

Vikas
singh chauhan

E-mail

[email-masked]

Phone Number

(+91) 9999266264

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Noida

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS -
Advanced

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1.refresh the page

2.make sure  is enabled

3.make sure cookies are enabled

4.clear your cache and cookies

5.make sure your web browser is update

6.restart your web browser

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1.Swipe
down from the top of the screen.

2.Touch and hold Bluetooth .

3.Tap Pair new device. If you don't find Pair 4.new device, check under
"Available 5.devices" or tap More. Refresh.

6.Tap the name of the Bluetooth device you want to pair with your device.

What according to you makes you a good candidate
for customer service or technical support job?

1.patience to listen customer.

2.good senser of humor.

3.effective communication skills.

4.Detail knowledge about the product /services you offered.

On a
scale of 1 - 5 please rate your fluency in spoken English

4