Subject: Tech Support Candidate - Dayanidhi kumar Dayanidhi
From: Dayanidhi kumar Dayanidhi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 12 Sep 2021 06:28:13 -0400

| | Tech Support Test

Name | Dayanidhi kumar Dayanidhi
E-mail | [email-masked]
Phone Number | (+91) 8292096690
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Shakkarpur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First of all, I will make sure my internet connection is running.
Restart my device.
I reconnect the connection.
I will check website is running or down

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open notification centre
Tap on Bluetooth
Select tge device which waanna connect
Connect
Or

1. Open setting
2. Bluetooth on
3. Select the speaker nam

What according to you makes you a good candidate for customer service or technical support job?

I have better technical abilities with a very supportive nature.Soft skills like communication, flexibility, patience, and problem-solving.I am good with computers

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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