Subject: Tech Support Candidate - shashank panday
From: shashank panday <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 12 Sep 2021 06:01:50 -0400

| | Tech Support Test

Name | shashank panday
E-mail | [email-masked]
Phone Number | (+91) 7318309873
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | noida
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Cms technology | Desktop support | 10 sep | 13k
Previous Employer 1 | Na | Na | Na | Na
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Open a new tab and check to see if you can load another website like google.com or mozilla.org
Launch another browser, like Internet Explorer, and try to open the site you were having problems with.
If you see any of these error messages, it might just be a problem with Firefox's cache:

The connection was interruptedThe connection was resetThe connection has timed out

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First i turn on the bluetoothspeaker then i will go mobile setting then i open the bluetooth option then i will turn on the bluetooth after this i will pairwith the bluetooth speaker then speaker will be connect with the mobile

What according to you makes you a good candidate for customer service or technical support job?

In this role my opinion is this .
I can solve the customer qwery with the help of the chat or call when customer will sastify with my work the i will be perfect for this job

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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