Subject: Tech Support Candidate - Sujan Naik
From: Sujan Naik <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 12 Sep 2021 02:34:38 -0400

| | Tech Support Test

Name | Sujan Naik
E-mail | [email-masked]
Phone Number | (91) 7349678407
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Mangalore
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Restart the device
2. Make sure internet connection works and is stable.
3. Check if the website is down for everyone.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Go to "Settings" on your phone.
2. Tap on "Bluetooth".
3. Turn it on.
4. Select your speaker from the available options.

What according to you makes you a good candidate for customer service or technical support job? | I have very good technical skills. I'm very good with computers, phones and technology in general. In addition to this, I have very good verbal and written communication skills. I also love to help people. This would make me a great fit for the job.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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