Subject: Tech Support Candidate - ashish arya
From: ashish arya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 12 Sep 2021 02:26:29 -0400

| | Tech Support Test

Name | ashish arya
E-mail | [email-masked]
Phone Number | (+91) 7620969120
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | DELHI
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Sorting Hat Technologies Pvt Ltd | Support Engineer | 15-05-2021 | 49000
Previous Employer 1 | Aakash Technologies Pvt lTd | System Admin | 21-05-2020 | 45000
Previous Employer 2 | HYGOT SERVICES PVT LTD | UX developer | 11-05-2019 | 35000

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.
Many basic problems can be solved simply by restarting your device. This clears caches, and forces the device to re-load the program or web page you may be ...
2.
Open your browser. In the address bar at the top, type in google.com, then push Enter or Return. Make sure you're able to load Google.com. Once this loads ...
3.
It's a good idea to test if the site you're trying to access is down for everyone, or just you.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Go to settings.
Tap the Bluetooth option.
Turn on Bluetooth.
A list of available devices will appear.
If your speaker is not listed, press the button on your speaker that makes it discoverable – it's often a button with a Bluetooth symbol on it.

What according to you makes you a good candidate for customer service or technical support job? | Its all about your attitude in addition to your academic qualification, like you should be soft spoken, good listener, problem solver, helpful, team builder and know how to engage the people well.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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