Subject: Tech Support Candidate - rohit thakur
From: rohit thakur <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 11 Sep 2021 22:42:53 -0400

Tech Support
Test

Name

rohit
thakur

E-mail

[email-masked]

Phone Number

(07582) 7987292418

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

karampura

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
advanced excel

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

sagarshree hospital

TPA Excutive

7th
august

10000

Previous Employer 1

Bhayoday Tea Company

computer
operator

7500

Previous Employer 2

Adinath Enterprise

computer
operator

9000

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

will refresh or open new tab

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

First turn on the bluetooth of the mobile and then turn on the
bluetooth of the speaker and then connect both.

What according to
you makes you a good candidate for customer service or technical support
job?

Being responsive with positive attitued, taking accountability
and ownership, understanding customer issues as a partner and providing
proactive cost effective and best solutions towards the problems before the
customer realizes would definitely differentiate you from other.

On a
scale of 1 - 5 please rate your fluency in spoken English

2