Subject: Tech Support Candidate - Kavita Rai Kavita
From: Kavita Rai Kavita <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 11 Sep 2021 09:48:04 -0400

Tech Support
Test

Name

Kavita Rai
Kavita

E-mail

[email-masked]

Phone Number

(91) 7005187572

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Shillong

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

Ms work,ms Excel

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Previous Employer 1

Na

Previous
Employer 2

Na

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Firstly I will try to refresh the page then again
I will try to browse the website and if the error occurs again then the site
might be down that would be the reason,and I will try to browse the site in
sometimes and if the problem remains same then I will write a email to technical
team to get the solve for the same

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Firstly I
need to on my phone bluetooth then I will try to pair it with my bluetooth
speaker.

What according to you makes you a good candidate
for customer service or technical support job?

Firstly
thing I like about this job is that it is all about interacting with different
people of different state which will help me to improve my skill and
knowledge.And secondly I like to solve people problems so I think which is the
plus point for this job profile because it's all about solving the queries of
our customer.

On a scale of 1 - 5 please rate your fluency in
spoken English

3