Subject: Fwd: Tech Support Candidate - Arshpreet Kaur
From: HR Livesalesman <[email-masked]>
To: Pritish Nandi <[email-masked]>
Cc: Darpan Arora <[email-masked]>
Date: Sat, 11 Sep 2021 06:18:45 -0700 (MST)

Hi Pritish, 

Please interview this girl for EPOS. She is a fresher but Technically qualifies and she play online games but I don't know how good she is in gaming and all. 
Her test is seems copy pasted. But if you like her profile then I will test her English on google meet. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Sep 11, 2021, at 6:31 PM, Ambika Mehta <[email-masked]> wrote: 

	

	
	
			Tech Support Test 
		Name 	Arshpreet Kaur 
E-mail 	[email-masked] 
Phone Number 	(243201) 6396424705 
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute using other transport like Rickshaw 
Where do you currently live (area) 	Bareilly 
Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
MacOS 
Linux 
Networking - basic 
Hardware - Basic 
Speakers & Audio 
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	NA 			
Previous Employer 1 				
Previous Employer 2 				
In your past experience you have (select all that applies) 	Did not interact with customers, supported internal employees 
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Open a new tab and check to see if you can load another website like google.com or mozilla.org. 
If you can open another site, skip down to The problem only happens with certain websites. 
If you can't open another site, continue on to the next step. 
Launch another browser, like Internet Explorer, and try to open the site you were having problems with. 
If the site works in another browser, see The problem only happens in Firefox. 
If the site doesn't work in another browser, check out The problem happens in all web browsers. 
Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1.Swipe down from the top of the screen. 
2.Touch and hold Bluetooth . 
3.Tap Pair new device. If you don't find Pair new device, check under "Available devices" or tap More. Refresh. 
4.Tap the name of the Bluetooth device you want to pair with your device. 

What according to you makes you a good candidate for customer service or technical support job? 	Its all about your attitude in addition to your academic qualification, like you should be soft spoken, good listener, problem solver, helpful, team builder and know how to engage the people well. 
Someone who sees every problem as an opportunity to improve or showcase their skill is a great addition to a company. Lastly, education, though it is very important to some that you finished at least a diploma it doesn't necessarily to others. Some companies gives priority to trainings that are particular to the job you are applying. 
On a scale of 1 - 5 please rate your fluency in spoken English 	5