Subject: Tech Support Candidate - venkatesh Pandranki
From: venkatesh Pandranki <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 11 Sep 2021 09:14:46 -0400

Tech Support
Test

Name

venkatesh
Pandranki

E-mail

[email-masked]

Phone Number

(91) 9346196148

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Srikakulam district, Andhra
Pradesh

Which best describes your Technical Support
capabilities

I don't have Tech Support experience, but I am
confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

Hardware - Basic
Speakers &
Audio
Electrical

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

* At first, I will figure out where the problem
is.

* Checking the connections.

* clear all the recent tabs.

* open the new tab and search the website.

* If this not work then I will  launch another

browser and try to open the site.

* If the site does not work in another browser,

then I will come to a conclusion that the

problem happens in all web browsers.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

* At first
select the Bluetooth option by swiping

down from top of the mobile screen.

* long press on the Bluetooth.

* click on the option of pair new device.

* if not found then refresh by clicking "Available

devices".

* type the name of the Bluetooth device required to pair.

* Bluetooth device is now paired.

What according to you makes you a good candidate
for customer service or technical support job?

*
positive attitude

* custom god policy

* communication skills

* problem solving ability

* team work

* good at heart

* entertainment

On a scale of 1 - 5 please rate your
fluency in spoken English

4