Subject: Tech Support Candidate - Sagar Khanna
From: Sagar Khanna <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 11 Sep 2021 09:06:51 -0400

Tech Support
Test

Name

Sagar
Khanna

E-mail

[email-masked]

Phone Number

(+91) 9999007626

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

FARIDABAD

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Linux
Networking - basic
Networking -
advance
Hardware - Basic
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Better com

Valuation Analyst

Still working

Previous Employer 1

Clients Associate

Wealth
management operations

Oct 2019

Previous Employer 2

Ebix cash

Forex
operations

Jan 2019

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Will try to use the same link on Google search to
get the correct url to connect

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Open
settings click on bluetooth and then search the device on phone, click on the
device name after searching and get connected

What according to
you makes you a good candidate for customer service or technical support
job?

Good coordination with team and communication
skills

On a scale of 1 - 5 please rate your fluency in
spoken English

4