Subject: Fwd: Tech Support Candidate - Gitanjali Chettri
From: HR Livesalesman <[email-masked]>
To: Pritish Nandi <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, Darpan Arora <[email-masked]>
Date: Sat, 11 Sep 2021 05:32:48 -0700 (MST)

Hi Pritish, 

Please check the candidate for EPOS 

She is a Fresher in Journalism & Mass Comm, with Good Comm Skills. However not experienced. 

Regards, 
Darpan Arora 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Sep 11, 2021, at 5:10 PM, Ambika Mehta <[email-masked]> wrote: 

	

	
	
			Tech Support Test 
		Name 	Gitanjali Chettri 
E-mail 	[email-masked] 
Phone Number 	(91) 7642919554 
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute using other transport like Rickshaw 
Where do you currently live (area) 	I live in Safdarjung enclave but currently have to my hometown.As soon as I get selected I will relocate 
Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	NA 			
Previous Employer 1 				
Previous Employer 2 				
In your past experience you have (select all that applies) 	Did not interact with customers, supported internal employees 
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	I will refresh my internet at first then try to reload again. If it doesn’t work out I will delete all the previously used web page and try to get back to that website again.If nothing works out I will try to clear my caches and cookies then I will shut down my computer and then open again 
Please list the steps to connect a Bluetooth speaker to your mobile phone. 	First go to settings turn on Bluetooth and keep your pairing Bluetooth option open then pair your speaker with your phone Bluetooth 
What according to you makes you a good candidate for customer service or technical support job? 	According me I’m very much suitable for this profile because my past experience I also worked as a technical content writer and I have some hands on experience of how to deal with it,plus my writing skill is good. I can also handle queries and explain them on simple possible way so that the customer can understand it. I have high tolerance rate and patience.while I talk to customer I will surely be humble to them and will try to solve their queries. 
On a scale of 1 - 5 please rate your fluency in spoken English 	5