Subject: Tech Support Candidate - Ritesh Roy
From: Ritesh Roy <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 11 Sep 2021 08:32:20 -0400

| | Tech Support Test

Name | Ritesh Roy
E-mail | [email-masked]
Phone Number | (892) 0569654
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Najafagarh
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
MacOS

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Enkay travels | As in billing and in cash. | 11 September 2021 | 17000
Previous Employer 1 | K.d banquet | As in tally operator. | 07 July 2018 | 15000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | As a computer user,I will check the computer ,whether the net was coming aaur check whether wires are properly in shape
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Go to setting of mobile phone.
What according to you makes you a good candidate for customer service or technical support job? | To connect well to customers and resolve all their problems.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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