Subject: Tech Support Candidate - Deepak k Sharma
From: Deepak k Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 11 Sep 2021 07:19:27 -0400

| | Tech Support Test

Name | Deepak k Sharma
E-mail | [email-masked]
Phone Number | (202123) 8868843886
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Aligarh
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Networking - advance
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | No | | |
Previous Employer 1 | No | | |
Previous Employer 2 | No | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Restart my device
Make sure the internet connection good, check if website is down for everybody or just me,

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Swipe down from the top of the screen or say bluetooth setting the turn on bluetooth or tap bluetooth setting below
What according to you makes you a good candidate for customer service or technical support job? | Like you should be soft spoken good listener problem solver helpful team builder
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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