Subject: Tech Support Candidate - Agrima singh
From: Agrima singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 11 Sep 2021 05:06:19 -0400

| | Tech Support Test

Name | Agrima singh
E-mail | [email-masked]
Phone Number | (91) 8789726303
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | PATNA
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Click on the menu button to open the menu panel.
Click History and select Clear Recent History
In the Time Range to clear drop down, select Everything.
Below the drop down menu, select both Cookies and Cache. Make sure other items you want to keep are not selected.
Click ok.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | 1turn on the bluetooth speaker, 2turn on bluetooth on phone, 3 go to add new device, 4 find the device, 5 pair it together, 6 set up complete
What according to you makes you a good candidate for customer service or technical support job? | A good candidate for customer service is a person with good listening skills, patience to solve issues, give resolution on time,  be a good face of the compnay and for whom customer satisfaction is first.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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