Subject: Tech Support Candidate - Digvijay Bhatt Digvijay
From: Digvijay Bhatt Digvijay <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 11 Sep 2021 04:03:23 -0400

Tech Support
Test

Name

Digvijay
Bhatt Digvijay

E-mail

[email-masked]

Phone Number

(+91) 9999712109 9311343769

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Pandav Nagar

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Bestone Industries Pvt. Ltd

Manager

30-09-2021

49500

Previous Employer 1

Amazon Development
centre

Customer Vervice executive

28000

Previous
Employer 2

Justdial

Information Retrieval officer

24000

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

I will try on another browser. If the issue still
persists, will clear the cache and try again.

If the problem still continues then we can say the site might have some
problem.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Switch on the Speaker and select bluetooth mode
.

Open the bluetooth on the phone and search for the speaker to pair.

Click on the speaker name and pair the device.

Its connected.

What according to you makes you a good candidate
for customer service or technical support job?

My
patience, empathy, ability to help the customer in the best possible way. Also
my ability to use positive language, adaptability and ownership quality.

On a scale of 1 - 5 please rate your fluency in
spoken English

4