Subject: Tech Support Candidate - Ananthapadmanabhan Unnikrishnan
From: Ananthapadmanabhan Unnikrishnan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 11 Sep 2021 03:48:51 -0400

| | Tech Support Test

Name | Ananthapadmanabhan Unnikrishnan
E-mail | [email-masked]
Phone Number | (91) 8848907049
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Kerala
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Jnias college | Assistant professor | Todau | 21500
Previous Employer 1 | Black tea media | Creative content writer | Na | 15000
Previous Employer 2 | Circle news app | Voice over artist | Na | 10000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will refresh the window and then i will restart the computer if necessary

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Switch on the bluetooth speaker

Go to your settings menu in your mobile. There you can find bluetooth menu.you can switch on the bluetooth from there.

Then search for the speaker's name

Connect it.

What according to you makes you a good candidate for customer service or technical support job? | My communication skill
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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