Subject: Tech Support Candidate - MONI KESHARI
From: MONI KESHARI <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 11 Sep 2021 03:19:24 -0400

| | Tech Support Test

Name | MONI KESHARI
E-mail | [email-masked]
Phone Number | (91) 7985722086
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | N/A | N/A | N/A | N/A
Previous Employer 1 | N/A | N/A | N/A | N/A
Previous Employer 2 | N/A | N/A | N/A | N/A

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will inform to the customer to delete the history of their browser history and close the unwanted tab from the system .after that website will be open easily.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly on  the bluetooth speaker and again open the mobile bluetooth. After that bluetooth speaker model will show on mobile phone then we will tap on the model name which is open on mobile then we will connect easily.
What according to you makes you a good candidate for customer service or technical support job? | Yes I am good candidate and I can easily that work . Beacuse I am belong to Computer Science and engineering which is normal for me to solve troubleshoot so I can do easily . I am fresher so I have to learn new and solve problems .
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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