Subject: Tech Support Candidate - Rajnish Kumar
From: Rajnish Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 9 Sep 2021 10:44:52 -0400

| | Tech Support Test

Name | Rajnish Kumar
E-mail | [email-masked]
Phone Number | (o) 8519081914
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | BENGALURU
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Mazunatechnobridge Pvt. Ltd | CSR | 1.5 | 15k
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First we have to check internet connection if it is good thhen we have to check the server issue and again we have to check the URL is correct or not.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open bluetooth coonnect to speaker.
What according to you makes you a good candidate for customer service or technical support job? | I am a quick learner and i know how to convience the customer that's why i am a good candidate for Customer Service.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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