Subject: Tech Support Candidate - Rabiya Amreen
From: Rabiya Amreen <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 9 Sep 2021 03:26:10 -0400

Tech Support
Test

Name

Rabiya
Amreen

E-mail

[email-masked]

Phone Number

(+91) 7900950530

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

rampur uttar pradesh

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS - Advanced
MS
Windows - Basic
Networking - basic
Networking - advance
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

na

na

na

na

Previous Employer 1

na

na

na

na

Previous
Employer 2

na

na

na

na

In your past experience you have
(select all that applies)

Interacted with customers over
Email
Did not interact with customers, supported internal
employees

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

I will
take notes about the error messages. If my computer gives me an error message, i
will write down more information as possible.

I will check the cable.If problem still occurs, i will  restart the
computer.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1. Put the speaker in pairing mode. Switch on
the speaker and long press the Bluetooth button on the device.

2. Switch on the Bluetooth on mobile phone (both Android and IOS) and select the
Bluetooth settings option.

3.Wait for the phone to connect.

What according to
you makes you a good candidate for customer service or technical support
job?

I am self motivated and hard working.

I can manage the critical situations.

I can hold all my responsibilities.

I will handle a good communication with my costumers.

If chosen, i will do all my work with all my responsibilities.

On a
scale of 1 - 5 please rate your fluency in spoken English

5