Subject: Tech Support Candidate - Karthick S
From: Karthick S <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 9 Sep 2021 02:48:33 -0400

Tech Support
Test

Name

Karthick
S

E-mail

[email-masked]

Phone Number

(+91) 9884576231

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Chennai

Which best describes your Technical
Support capabilities

I've worked in Level 2 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Hardware -
Advanced
Speakers & Audio
VoIP

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Codoid solution

Dekstop support l1

Aug
2016

8000

Previous Employer 1

Cms It services

Desktop Support

Jan
2019

11000

Previous Employer 2

CGI Information system

System
engineer

Notice period 2 months

31000

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Check for
Internet connection and and based on the error will start troubleshooting.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Turn on Bluetooth

Turn on the Bluetooth speaker

Search for Bluetooth speaker on phone

Then click on connect on Bluetooth Speaker

What according to
you makes you a good candidate for customer service or technical support
job?

From my start of the Carrier I was working in Customer Service
and I love to solve customer technical problems and issues that they are facing
with.

On a scale of 1 - 5 please rate your fluency in
spoken English

4